Retail Shipping

Shipping for our various gifts and canned products is provided by a ground courier which will deliver in approximately 10 days. A rush order for cans and gifts can be delivered overnight at extra cost. Please contact us directly for shipping prices of the product you are interested in.

Products ship within 3 days from our warehouse.

These shipping prices do not apply to Sport Fish orders. Please contact us toll free at 1-866-754-3191, info@stjeans.com or visit here for more information on sport fish shipping rates.

canada

Canadian Non Perishable (Dry) Shipping Rates Standard
(5-10 business days)
Expedited
(2-3 business days)
Flat Rate for all of Canada 19.95* 34.95*

*Some restrictions apply
For shipping to USA PO Boxes, we can only offer standard shipping at this time.

usa

USA Non Perishable (Dry) Shipping Rates Ground*
Flat rate for all of United States excluding Alaska and Hawaii 39.95

US orders ship out Wednesday morning of each week. For estimated shipping times, please call 1-866-754-3191 or email info@stjeans.com.

PERISHABLE (FROZEN) SHIPPING RATES We will call you to schedule a shipping date
canada Canadian Frozen Flat Rate (Turnaround time approx 1-2 days) 49.95
usa USA Frozen Flat Rate (Turnaround time approx 7-10 days) – Does not include AK & HI 59.95
Shipments of Perishable (frozen) products are arranged via priority air courier and ship/charged separately from Non-Perishable (Dry).
Please call 1-866-754-3191 or email info@stjeans.com if you have any questions.

For Alaska, Hawaii and International Shipping:
Please call us toll free at 1-866-754-3191 for more information.

Returns and Refunds

If you are dissatisfied with your order for any reason, please contact us right away and we’ll figure out the best way to straighten out the problem. You can return your unopened non-perishable retail items within 30 days for a prompt refund or exchange. Unfortunately, the original shipping charges are not refundable. Please mail your return in a prepaid, traceable package to:

St. Jean’s Cannery and Smokehouse
242 Southside Drive
Nanaimo, BC, Canada
V9R 6Z5
Tel: 250-754-2185
Fax: 250-754-5923
Toll Free: 1-866-754-3191
Email: info@stjeans.com

If you have any questions or issues with your processed sport fish, we’d like to help you out right away; please contact us at 1-866-754-3191 or info@stjeans.com.