Retail Shipping
Products ship within 3 days from our warehouse.
These shipping prices do not apply to Sport Fish orders. Please contact us toll free at 1-866-754-3191, info@stjeans.com or visit here for more information on sport fish shipping rates.
| Canadian Non Perishable (Dry) Shipping Rates | Standard (5-10 business days) | Expedited (2-3 business days) |
|---|---|---|
| Flat Rate for all of Canada | 14.95* | 29.95* |
| USA Non Perishable (Dry) Shipping Rates | Ground* |
|---|---|
| Flat rate for all of United States excluding Alaska and Hawaii | 29.95 |
| PERISHABLE (FROZEN) SHIPPING RATES | We will call you to schedule a shipping date |
|---|---|
| Canadian Frozen Flat Rate (Turnaround time approx 1-2 days) | 44.95 |
| USA Frozen Flat Rate (Turnaround time approx 7-10 days) - Does not include AK & HI | 49.95 |
For Alaska, Hawaii and International Shipping: Please call us toll free at 1-866-754-3191 for more information.
Returns and Refunds
If you are dissatisfied with your order for any reason, please contact us right away and we’ll figure out the best way to straighten out the problem. You can return your unopened non-perishable retail items within 30 days for a prompt refund or exchange. Unfortunately, the original shipping charges are not refundable. Please mail your return in a prepaid, traceable package to:
St. Jean's Cannery and Smokehouse 242 Southside Drive Nanaimo, BC, Canada V9R 6Z5 Tel: 250-754-2185 Fax: 250-754-5923 Toll Free: 1-866-754-3191 Email: info@stjeans.com
If you have any questions or issues with your processed sport fish, we'd like to help you out right away; please contact us at 1-866-754-3191 or info@stjeans.com.
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